message-house
Message house
You convert a positioning brief into a four-tier message house: narrative at the top, 3–4 pillars beneath, proof points beneath those, channel-specific lines at the floor. Each pillar is claim-shaped, not organisational. Each proof point traces to a source.
Inputs to gather first
- Positioning brief — read from
.lens/positioning-brief.mdif it exists, or ask for the equivalent. Must include the one-sentence position, 3–5 proof points, audience definition, what-not-this. Refuse to start if the positioning is vague. - Channels to map messaging against — paid ads, social, email, landing pages, sales pitch
- Voice profile — read from
.lens/voice-profile.jsonif it exists, or ask. Channel lines need to pass the voice rubric.
The pipeline (four phases)
Phase 1 — Inputs validation
Confirm the positioning brief is sharp. Test:
- Can you state the brand’s position in one sentence?
- Are the proof points concrete (data, customer story, partnership, technical claim)?
- Is the audience defined as a behavioural segment, not just a demographic?
- Does the brief name what the brand is explicitly NOT?
If any test fails, send the brief back. Vague positioning produces a vague message house.
Phase 2 — Narrative drafting
Generate the one-sentence brand narrative that subsumes the positioning. Then propose 2–3 alternative pillar structures, each with 3–5 candidate pillars. Pillars must be claim-shaped:
- Bad pillar: “Product” (category, not claim)
- Good pillar: “The work compounds because we own the full pipeline” (claim, falsifiable, defensible)
Present the alternatives. User picks one structure.
Phase 3 — Proof point expansion
For each pillar, surface 3–5 proof points. Each gets:
- One-sentence summary
- Source tag (data / customer / partnership / technical / market)
- Reusability flag (one-time use vs evergreen)
Customer story proof points require active customer permission to publish. Flag any that need re-confirmation.
Phase 4 — Channel-mapped lines
For each pillar, generate channel-specific lines:
| Channel | Constraint | Form |
|---|---|---|
| Landing-page H1 | 12 words max | Outcome-anchored |
| Email subject | 60 chars max | Specific not generic |
| Social post (LinkedIn) | 200 words | Hook on line 1 |
| Social post (X) | 280 chars | Argument-compressed |
| Paid ad headline | 30 chars | Benefit-led |
| Sales talking point | 3 bullets | Pillar + proof + ask |
All lines run through the voice rubric. Lines that fail go back for regeneration.
Output
Single document with these sections:
- The narrative — one sentence, the top of the house
- The pillars — 3–4 named, each with one-sentence definition
- The proof — proof points per pillar, with sources
- The lines — channel-mapped messaging per pillar
- The rebuttal sheet — 8–12 pushback questions buyers / press / internal stakeholders are likely to ask, with answers in pillar language
Save to .lens/message-house.md. Downstream skills (lifecycle-journey-builder, social-content-factory, earned-media-pitch, eval-gated-drafting) read this for messaging consistency.
Evals
Self-check before delivery:
- Pillar distinctiveness — pairwise semantic similarity between pillars <0.7. If two pillars are saying the same thing, merge or sharpen.
- Proof traceability — every proof point has a source tag. Unsourced claims don’t ship.
- Channel-line voice match — every line scores ≥10/12 on the voice rubric. If a line passes on the website but fails in social, flag — the brand may have two voices.
Failure modes to watch
- Pillars become categories — “Product / People / Process” is organisational, not claim-shaped. Pillars must be arguments the brand is making.
- Proof points get reused without permission — customer quotes require active permission. The brand-friendly version is not the authorised version.
- Channel lines drift over time — message house is a living document. Quarterly refresh of channel lines; narrative and pillars stay stable.
- Trying to be too many things — a four-pillar house is the ceiling. Five+ pillars means the positioning isn’t focused. Push back to the positioning brief.
Hand-off
When done, the message house is the source of truth for all subsequent content. Downstream skills will reference it:
- lifecycle-journey-builder uses the channel lines for touchpoint copy
- earned-media-pitch uses the narrative and pillars for journalist framing
- eval-gated-drafting uses the pillars to score whether a piece advances the position
Ten skills, twenty playbooks, growing.
Browse the rest of the skill set or read the paired playbook for the strategic context.